Emergency pick-up
Stuck in post-production hell?
Tell us what’s happened, and if we can help, we will. Calmly.
The 9 circles of hell
- The offline doesn’t match the online. Shots are missing, wrong, or mysteriously different from the approved edit.
- Mixed frame rates. 23.976, 25, 29.97, variable frame rate phone footage… playback judder, sync drift, weird retiming and frame-blending artefacts.
- The grade looks nothing like the reference. The approved look has vanished, shots don’t match, or the image is suddenly too dark, too green or too contrasty.
- Strange colour artefacts. Banding, macroblocking, posterisation, magenta/green flashes, clipped highlights or bizarre colour shifts.
- Offline media goes missing. Relink fails, source files are unavailable, proxies don’t match camera originals, or a crucial shot is suddenly offline.
- The wrong version gets conformed. An old edit, missing revision, incorrect shot, or superseded VFX makes it into the final master.
- VFX shots don’t fit. Wrong handles, mismatched framing, incorrect colour space, visible seams, missing elements or an unapproved temp shot in the final.
- Audio sync goes rogue. Dialogue drifts, audio is offset, the wrong mix is used, or the final export has a sync error.
- Titles, credits and subtitles are wrong. Typos, bad spelling, incorrect names, missing captions, unsafe positioning or credits that don’t match the approved version.
Mini game · Producer meltdown
Help the producer feel better
Tap, click or press space to tip the wine. Aim for the mouth.
Stress: 100%. The festival rejected the DCP.
Glasses 0Best –
Post-production emergency?
It happens. We once got a call to make a DCP at 11pm and it played in cinema the following day. We’d do it again.
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